Privacy Policy | IVF India Guide

Introduction

IVF India Guide(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website at https://ivfguideindia.com and our services.

Information We Collect

We may collect the following types of information:

Personal information: name, mobile number, email address, city, and other details you provide through our forms
Health-related information: information about your fertility journey that you voluntarily share, such as how long you have been trying to conceive
Usage data: information about how you interact with our website, such as pages visited, time spent, and device information
Cookies and tracking: we may use cookies and similar technologies to improve your experience

How We Use Your Information

We use the information we collect to:

Respond to your consultation requests and enquiries
Connect you with appropriate partner fertility centres based on your location and needs
Provide you with fertility education and awareness content
Improve our website and services
Communicate with you about our services (only with your consent)
Comply with legal obligations

Information Sharing

We may share your information with partner fertility centres and clinics solely for the purpose of facilitating consultations, and only with your explicit consent as provided through our forms.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information:

With partner fertility centres as described above (with your consent)
With service providers who help us operate our platform (under strict confidentiality agreements)
When required by law, regulation, or legal process
To protect our rights, safety, or the safety of others

Data Security

We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion of your information by contacting us.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for data processing
Lodge a complaint with relevant authorities

Cookies

Our website may use cookies and similar technologies to enhance your experience and collect usage data. You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@ivfindiaguide.com.